Your privacy matters to 8bet. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our PAGCOR-regulated platform.
All personal data collected by 8bet is stored on secured servers protected by SSL encryption and access controls. We apply industry-standard safeguards to prevent unauthorised access, disclosure, or loss of your information.
8bet collects identity documents as required by PAGCOR's Know Your Customer (KYC) rules. This protects you and the integrity of the platform by ensuring all accounts belong to verified, eligible Filipino players.
8bet does not sell your personal data to third parties. Data is shared only with service providers necessary to operate the platform, and with regulatory authorities such as PAGCOR where legally required.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by 8bet. You can exercise these rights by contacting our support team.
8bet uses cookies to improve your experience on the platform, remember your preferences, and analyse site performance. You can manage cookie preferences through your browser settings at any time.
8bet will only send you promotional communications if you have opted in to receive them. You can update your marketing preferences or unsubscribe at any time through your 8bet account settings.
8bet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship – and that trust starts with being transparent about how we handle your information.
This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the requirements of PAGCOR as the regulatory body overseeing 8bet's operations. Where applicable, this Policy also reflects international best practices in data protection.
8bet acts as the data controller for all personal data collected through the platform. This means we are responsible for determining the purposes and means by which your personal data is processed. If you have any questions about how 8bet handles your data, please contact us at [email protected].
8bet collects the following categories of personal data from players:
8bet collects personal data through the following means:
8bet uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data |
| Age and identity verification (KYC) | Identity data, financial data |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud prevention and security monitoring | Technical data, financial data, identity data |
| Compliance with PAGCOR regulations and AML obligations | Identity data, financial data, communications data |
| Customer support and dispute resolution | Communications data, identity data, transaction data |
| Platform improvement and analytics | Technical data, usage data (anonymised where possible) |
| Responsible gaming monitoring | Usage data, transaction data |
| Marketing communications (opt-in only) | Contact data, marketing preference data |
8bet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Philippine Data Privacy Act of 2012, 8bet processes your personal data on the following legal bases:
8bet does not sell your personal data to any third party. We may share your data with the following categories of recipients only where necessary and lawful:
8bet works with trusted third-party service providers who assist in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, IT infrastructure providers, and customer support tools. These providers are contractually bound to process your data only on 8bet's instructions and in accordance with applicable data protection law.
8bet is required to share certain player data with PAGCOR and other Philippine regulatory or law enforcement authorities where required by law, including in connection with anti-money laundering investigations, tax reporting, and regulatory audits.
8bet may share data with fraud prevention agencies and industry databases to detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
In the event of a merger, acquisition, or sale of all or part of 8bet's business, your personal data may be transferred to the acquiring entity, subject to the same data protection obligations set out in this Privacy Policy.
8bet ret ains your personal data for as long as your account is active and for a period thereafter as required by PAGCOR regulations and applicable Philippine law. The following retention periods apply:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 8bet will securely delete or anonymise it.
8bet uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the 8bet website.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8bet platform. Instructions for managing cookies are available in the help documentation of your browser.
8bet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8bet will notify the Philippine National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
While 8bet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your 8bet login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 8bet:
You have the right to request a copy of the personal data 8bet holds about you, along with information about how it is being used.
You have the right to request that inaccurate or incomplete personal data held by 8bet be corrected or updated.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 8bet's legal retention obligations under PAGCOR regulations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
You have the right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.
If you believe 8bet has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the Philippine National Privacy Commission.
To exercise any of these rights, please contact 8bet at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
The 8bet platform is strictly intended for adults aged 21 years and over, in accordance with PAGCOR regulations governing online gaming in the Philippines. 8bet does not knowingly collect personal data from individuals under the age of 21.
If 8bet becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and report the matter as required by applicable law. If you believe a minor has registered on 8bet, please notify us immediately at [email protected].
8bet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform features. The date of the most recent revision is displayed at the top of this page.
Where changes are material, 8bet will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the 8bet platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 8bet protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8bet handles your personal data, please contact our Data Protection team:
If you are not satisfied with 8bet's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through its official channels.
For matters relating to 8bet's gaming licence and regulatory compliance, you may also contact PAGCOR through its official regulatory channels.
Your data is protected. Your gaming is regulated. Join thousands of Filipino players on the Philippines' trusted PAGCOR-regulated platform.
Login to 8bet Explore 8bet Casino